Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Resolution Warranty

  • Our tech support team is online 24x7x365 to reply to all of your current help requests. Every ticket you post to us is going to be resolved within less than one hour. If your situation requires the assistance of an admin, we are going to forward the ticket to the person in charge and will let you know that the problem is being taken care of.

  • Top quality support service
  • Expert Client Support Service

  • We will be on line for you 24x7 to give you information and tech support and to assist you with any issue that you could have while handling your virtual server. We are able to support all pre–configured applications, including your Operating System, server management panel (with respect to the VPS type) and the Web Hosting Control Panel produced 100% by us.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Web Hosting Control Panel that is offered with no charge with your VPS gives an internal article base. You can find a bunch of exhaustive how to content articles and a choice of step by step video training materials that present all the essential website maintenance tasks. You can easy–access them by clicking on the Help or Video control keys in the right corner of each Control Panel section.