• 1 hour ticket response
  • 1 hour ticket response

  • We are committed to offering a rapid and accurate response to every trouble ticket submitted by a customer. Our well–trained tech support team members will review your situation and will think of the best solution. We offer a 1–hour response time guarantee for all tickets. In fact, the average trouble ticket response time has proven to be twenty minutes.

  • Top quality support service
  • A First–Class Customer Care Service

  • Our help desk team representatives have considerable experience in the website hosting services sector and are capable enough to supply a rapid answer to your problem. If, however, the matter at hand is not within the competence of a tech support engineer, the tech support ticket will be forwarded to a programmer or administrator for additional assistance.

  • Intuitive help center
  • An Easy–to–Browse Help Center Section

  • Built into the Web Hosting Control Panel is an easy–to–navigate Help Center, which offers different information sources. You can search through a constantly updated knowledge base offering web hosting account management articles and web site management articles, watch our instructional video tutorials or refer to our F.A.Q. archive.