A 99.9% Server Uptime
The main benefit of building your very own website hosting platform is that you don’t need to worry about compatibility – you configure a particular set of software apps in such a manner so as to be compatible with a defined set of hardware parts. The final result is something much more steady and dependable, as there are less potential risks of failure. We’ve set up our cloud hosting system atop tried and tested hardware parts in addition to a significantly customized version of SELinux in an attempt to create an incredibly secure and safe environment for your own web sites.
This is the reason why, with all our website hosting services packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is essential to also set up your own network infrastructure. That’s why we set up a custom internal network in each one of our data center facilities. Based on high–end Juniper routers and switches, our internal network allows for strikingly fast data transmission speeds and is also completely redundant.
Hence, you can enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter and in our AU datacenter, irrespective of which web hosting solution you’ve opted for.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your hard–earned money at stake, you can’t feel really secure. That is why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel satisfied with our hosting service or if you have to use a bit more powerful web hosting solution, like a VPS hosting services or even a Linux dedicated web hosting – we’ll give you your money back in full, with no hidden costs or repayment charges.
24/7 Technical Support
We have meticulously hand–picked each member of our 24x7 support staff to make sure that we can offer the best customer support that you can get. Each one of our technical support engineers has lots of years of experience working with web hosting accounts behind his back, hence they know what they are doing. And they’re available 24x7 – you will be able to get in touch with them at any moment and they will reply back to you as soon as possible.
Their average response time is under twenty minutes, whereas with many other web hosting vendors you need to wait around for days. And we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be responded to within 1 hour.